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Frequently asked questions

I have never ordered with Love + Sugar before. Where do I begin?

To place an order you may get the process started by filling out the cookie or cake form which can be found above. The form is easy to fill out, and it is where I get information about the size, flavors, etc for your order. This form does not guarantee an order. This is an easy way for me to understand what you want, and upon receiving your form, I will contact you via email or phone to give you a quote and discuss details (like color, fillings, decorations, etc). This is when you can ask any questions you may have!  An order is not confirmed until all of the details are worked out and a deposit or full payment is received.

How much will my order cost?

All of my cake and cookies are custom baked, designed & decorated just for you! After filling out the interest form, I will contact you with a quote and we will plan from there! My decorated sugar cookies start at $57/dozen and cakes start at $60 and increase based on size, flavor, design complexity and time commitment involved.

How far in advance should I place my order?

Sooner the better!  It is never too early to book a date for your order.  A two weeks’ notice is required, but if this is not possible, please reach out. I may be able to accommodate a last minute order with a miracle fee. 

How does payment work?

After we work out the details of your order, I will email you an invoice which you may safely pay using a credit card of your choice. Invoices are due upon receipt. Please note an order is not confirmed until all of the details are worked out and a deposit or payment in full is received.

Do you have vegan options?

Yes, I offer vegan options. My standard cake flavors are not vegan, but some may be customized upon request. Several of my fillings are vegan by default (chocolate fudge, four berry, raspberry). Contact me for more information and we can work something out that fits your tastes!

Are you nut free?

I am not a nut free home.  Many of my standard ingredients have manufacturing labels that they "MAY contain eggs, milk, nuts, peanuts, soy and/or wheat".  I use fresh ingredients and do not add any preservatives. Please ask if you have additional questions about my kitchen procedures.

Do you bake gluten free or sugar free or keto?

No, not at this time. I do not have plans to expand my menu to include gluten free, sugar free or keto options as my home cannot be considered allergen free.

Where are you located? Do you deliver?

I am a home baker located near Van Alstyne, TX.  All orders may be picked up at my home at a mutually agreed upon time.  You will have all of my contact information in case something happens – a simple phone call or text message is appreciated. I do deliver for free within a small radius of my home (zip code: 75495). I would be happy to discuss delivery options and provide a quote for you.  Wedding deliveries are quoted within the Wedding Contract.

Do you ship?

No, legally I cannot ship food items. Love + Sugar operates under the Texas Cottage Food Laws and Requirements. “This food is made in a home kitchen and is not inspected by the Department of State Health Services or a local health department.”

Does Love + Sugar have insurance?

Yes, Love + Sugar carries a General and Professional Liability Policy with Food Liability Insurance Program (FLIP).

Love + Sugar carries an general and professional liability insurance policies. We are committed to doing business the right way.
How to order
Fill out our quick & easy form to start the process. I will then follow up within 24-48 hours via email to discuss details, decoration, and pricing.